**Cancellation and Refund Policy**

Thank you for shopping at thebeautysolutions.in. Please read this policy carefully. This is the Cancellation and Refund Policy of our ecommerce website.

**Cosmetics**

We do not accept cancellations or provide refunds for cosmetics once the order is confirmed and the payment is processed. In case you receive a damaged or defective product, please contact our customer service team immediately for assistance. We may require photographic evidence of the damage or defect to expedite the process.

**Salon Services**

For salon services booked through our website:
– **Cancellation:** You can cancel your appointment up to 24 hours before the scheduled time without any cancellation fee.
– **Refund:** If you have already paid for the service online and cancel within the allowed timeframe, we will refund the full amount to your original payment method.
– **No-shows:** If you fail to show up for your appointment without prior cancellation or rescheduling, the full amount paid for the service will be forfeited.

**Order Cancellation**

– Once an order is placed, it can only be cancelled within 30 minutes of placing the order. After this period, no cancellations shall be accepted.
– To cancel an order within the allowed timeframe, please contact our customer service team immediately.

– “We offer a hassle-free return policy allowing returns within a period of 5 days to ensure your complete satisfaction with our products.”

**General Conditions**

– Refunds will be processed within 7-10 business days after approval.
– We reserve the right to refuse refunds if we find that the return policy is being abused or manipulated.
– Any promotional discounts applied at the time of purchase will be deducted from the refund amount.

**Contact Us**

If you have any questions about our Cancellation and Refund Policy, please contact us:
– By email: thebeautysolutionssalon@gmail.com
– By visiting this page on our website: https://thebeautysolutions.in/contact-us/